Gain expertise in service excellence, focusing on how to deliver outstanding customer service and exceed customer expectations.

Master the basics of project management, focusing on how to plan, execute, and manage projects to achieve business goals.

Master customer relationship management (CRM) strategies, focusing on how to manage customer interactions and improve satisfaction.

Learn how to use CRM software, focusing on mastering the tools and features that improve customer relationship management.

Gain expertise in agile methodologies, focusing on how to implement agile processes to enhance flexibility and drive project success.

Learn hotel management fundamentals, focusing on daily operations, guest services, and ensuring an excellent guest experience.

Master leadership and team management in hospitality, focusing on building high-performing teams and enhancing guest experiences.

Gain proficiency in wine region tours and vineyard management, focusing on creating unique travel experiences centered around wine.

Understand transportation in hospitality, focusing on the coordination between airlines, car rentals, and other transportation services.