Gain expertise in service excellence, focusing on how to deliver outstanding customer service and exceed customer expectations.

Explore logistics and supply chain fundamentals, focusing on managing the flow of goods and services to meet customer demands.

Learn the essentials of inventory management, focusing on how to optimize inventory levels and reduce costs.

Master customer relationship management (CRM) strategies, focusing on how to manage customer interactions and improve satisfaction.

Learn how to use CRM software, focusing on mastering the tools and features that improve customer relationship management.

Identify, analyze, and mitigate risks within projects to ensure smoother execution and better outcomes.

Learn the basics of project management, covering how to initiate, plan, execute, and close projects efficiently.

Explore Agile methodologies in project management, focusing on flexibility, adaptability, and customer satisfaction.

Gain expertise in human resources and talent development in hospitality, focusing on recruitment, retention, and employee engagement.