Learn conflict resolution techniques, focusing on how to resolve disputes and maintain positive working relationships.

Learn how to use CRM software, focusing on mastering the tools and features that improve customer relationship management.

Master customer relationship management (CRM) strategies, focusing on how to manage customer interactions and improve satisfaction.

Understand data protection and privacy laws, focusing on how to protect sensitive information and ensure compliance with privacy regulations.

Identify, analyze, and mitigate risks within projects to ensure smoother execution and better outcomes.

Learn the basics of project management, covering how to initiate, plan, execute, and close projects efficiently.

Equip yourself with the skills to perform financial analysis and support decision-making using key tools and techniques.

Master the basics of financial planning and budgeting, creating effective strategies that align with organizational goals.

Explore Agile methodologies in project management, focusing on flexibility, adaptability, and customer satisfaction.