Learn conflict resolution techniques, focusing on how to resolve disputes and maintain positive working relationships.

Learn how to use CRM software, focusing on mastering the tools and features that improve customer relationship management.

Master customer relationship management (CRM) strategies, focusing on how to manage customer interactions and improve satisfaction.

Understand data protection and privacy laws, focusing on how to protect sensitive information and ensure compliance with privacy regulations.

Equip yourself with the skills to perform financial analysis and support decision-making using key tools and techniques.

Master the basics of financial planning and budgeting, creating effective strategies that align with organizational goals.

Develop essential skills in cost management, focusing on controlling expenses and maximizing profitability.

Master the key aspects of employee relations and conflict management to maintain a productive and harmonious workplace.

Explore the ethical responsibilities of HR professionals and how to implement socially responsible practices in the workplace.