Learn conflict resolution techniques, focusing on how to resolve disputes and maintain positive working relationships.

Learn how to use CRM software, focusing on mastering the tools and features that improve customer relationship management.

Master customer relationship management (CRM) strategies, focusing on how to manage customer interactions and improve satisfaction.

Understand data protection and privacy laws, focusing on how to protect sensitive information and ensure compliance with privacy regulations.

Identify, analyze, and mitigate risks within projects to ensure smoother execution and better outcomes.

Get certified in CSR, learning how to implement socially responsible business practices for societal impact.

Understand the principles of sustainability in business, focusing on balancing profit with environmental responsibility.

Learn how to enhance business processes through systematic improvements such as Six Sigma and continuous improvement techniques.

Learn the basics of project management, covering how to initiate, plan, execute, and close projects efficiently.